This Complaints Policy applies to the website CozySexGames.com.
Any user who accesses our website may submit a complaint regarding content, conduct, or other issues related to the website.
How to Make a Complaint
If you wish to make a complaint, you can do so by:
Please provide your contact information, including your email address and the URL of the content or page you are complaining about, along with a clear description of your complaint.
How We Deal With Complaints
- Investigation:
We will take steps we consider appropriate to investigate your complaint within a timescale suitable to the nature of the issue raised.
- Further Information:
If we require additional information or documents from you, we will contact you using the information you provided.
- Response Time:
Complaints will be reviewed and resolved within 5 business days.
Content Removal
- If we determine that content is unlawful, non-consensual, exploitative, or otherwise in violation of our policies, we will remove such content promptly and notify you of our decision by email or other electronic message where appropriate.
- If we determine that the content does not violate our policies or applicable law, we may notify you of our decision by email or other electronic message.
Other Actions We May Take
- Dispute Resolution:
Any dispute regarding our determination that content is non-consensual may be submitted by us to a neutral arbitration association at our expense.
- Appropriate Actions:
We will take such actions as we consider appropriate to address the issue raised by your complaint. If content on CozySexGames.com breaches our Terms, Acceptable Use Policy, or other site policies, we will act promptly.
- Outcome Notification:
We are not obligated to inform you of the final outcome of every complaint, although we may do so where appropriate.
Unjustified or Abusive Complaints
As a user of CozySexGames.com, you agree not to submit complaints that are wholly unjustified, abusive, frivolous, or made in bad faith. If we determine that you have done so, we may suspend or terminate your user account and take any other action we consider appropriate.
For any questions regarding this policy, please contact us at [email protected].
